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When you choose us, you get the best possibilities of getting back your lost data from Western Digital devices.

Our improved Western Digital data recovery techniques help you get back your lost data in all possible scenarios.

Whether its a virus attack or physical damage, our WD data retrieval specialists can recover data from all Western Digital hard drive, whether it is an external hard drive or internal hard drive.

From internal laptop and desktop hard drives and Solid State drives to external, portable, RAID and Cloud systems, WD offers an ever-expanding array of data storage devices.

The best-selling My Book series of external hard drives offer additional storage and backup capabilities for your home desktop computer.

My Passport external hard drives allow users to transport their data anywhere they go with simple, easy to use plug-and-play technology.

Western Digitals newest offering, the My Cloud line, not only enables users to back up their information but also allows remote access via desktop, laptop computers, tablets, and smartphones.

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Free Diagnostics WD Products we work with include but are not limited to: WD Caviar Black, Blue, Green Red WD Desktop Blue, Green, Black, Red, VelociRaptor, Purple WD Mobile Blue, Green, Black, Black, Red WD NAS Red My Book My Book Elements, My Book Essentials, My Book for Mac My Book Studio My Book Thunderbolt Duo My Book VelociRaptor Duo My Book Live Live Duo My Book AV AV-TV My Passport Elements My Passport Ultra My Passport Slim My Passport for Mac My Passport Studio My Passport Air My Passport Pro My Passport Enterprise My Passport AV-TV My Cloud My Cloud Mirror My Cloud EX2 EX4 Common Problems with WD My Passport Book Elements Common problems that strike Western Digital hard drives may include: clicking, ticking or clunking sounds; burnt printed circuit boards (PCB); and broken or stuck readwrite heads.

These are physical (hardware) problems.

If you hear, see, or believe your hard drive may be experiencing any of these problems, do not power up your device this may cause more damage and further loss of data.

The most frequent logical issues can occur when data is accidentally deleted from the drive or when the drive is formatted, erasing the previous contents.

If you run into either of these problems, discontinue using the drive immediately.

Every second your drive is in use it is reading and writing information to the platters, where all of the data is stored.

The space that was once held by your now-deleted information is read by the computer as empty, thus continued use can lead to your computer saving new data to that previously occupied space and erasing your data for good.

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There are tons of articles, videos, and software online that purport that they can help you get your data back without having to consult a professional.

In this sense, its no different than experiencing a health problem and turning to the web for the best remedy.

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You go to a doctor when you are sick or a mechanic when your car has problems, why would you do something different when it comes to pictures and videos of your friends and family, sensitive personal information, or those files from your job that you have spent weeks working on Instead, allow the expert engineers of Platinum Data Recovery to perform a free diagnostic and free evaluation to discern the exact problem.

Why Choose Us for WD Data Recovery At Platinum Data Recovery, our engineers are well equipped to deal with the latest and greatest from Western Digital.

With over 15 years of data recovery experience, Platinums engineers keep constant pace with the constantly evolving technology of Western Digital.

Hard drives are meant only to be opened in clean room environments due to the highly sensitive nature of the hard drive platters.

We have an on-site ISO 5 Class 100 cleanroom to enable our experts with all of the tools to get your information back.

When dealing with deleted, formatted, or other logical problems, we have a plethora of recovery programs from third parties along with our own custom-built programs designed specifically to retrieve your data from the brink of permanent deletion.

You trust Western Digital to store all of your valuable information; trust Platinum Data Recovery to get it back for you.

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